Services
Daily housekeeping
Baggage storage
24-hour front desk
Shared lounge/TV area
Laundry (Paid)
Room service
Fax/Photocopying
Meeting/Banquet facilities
Business center
General
Designated smoking area
Air conditioning
Smoke-free property
Family rooms
Facilities for disabled guests
Non-smoking rooms
Hardwood or parquet floors
Elevator
Safety & security
Fire extinguishers
24-hour security
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
Key access
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Safety features
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Accessibility
Lowered sink
Raised toilet
Toilet with grab rails
Wheelchair accessible
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Food & Drink
Minibar
Bar
Restaurant
Bathroom
Private bathroom
Toilet
Shower
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Media & Technology
Cable channels
Telephone